Frequently Asked Questions
Everything you need to know about our costumes and services
What sizes are available for the costumes?
We offer a wide range of sizes from infants and toddlers to teenagers and adults. Please refer to the specific size chart provided on each product page to ensure the best fit for your height and build.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days depending on your location. We also offer express shipping options at checkout for those last-minute school events or parties.
Are the costumes available for rent or only for purchase?
Currently, BookMyCostume specializes in the sale of high-quality costumes to ensure hygiene and ownership. However, select corporate or bulk orders may inquire about special rental arrangements.
What is your return and exchange policy?
We accept returns or exchanges within 7 days of delivery, provided the costume is unworn, unwashed, and in its original packaging with all accessories included.
Are the materials safe for children's sensitive skin?
Yes, we prioritize safety and comfort. Most of our costumes are made from breathable fabrics like cotton or high-quality polyester blends to minimize irritation during long hours of wear.
Do the costumes include accessories like wands or crowns?
Most of our costumes come as a complete set. Please check the 'Package Contents' section on the product page to see exactly which accessories are included with your purchase.